Jana Chung

I’m a UX Researcher and Analyst at Google with 3 years of UX research experience, and an aspiring Product Manager specializing in the evaluation of AI-powered B2C fitness applications. My work spans both B2B and B2C domains, from leading research on the Azure Reliability Portal and Stratus app migrations to improving consumer experiences across the Microsoft Support Site, AccessMap, and Fitbit personal health agents.

With a strong technical background and experience working on complex systems, I’m able to ramp up quickly, translate intricate concepts into clear, actionable insights, and deeply empathize with technical and operational users. I bring a mixed-methods approach with over 10 years of quantitative experience, using triangulation to generate rigorous insights and inform confident product and design decisions.

I hold a Master’s in Neuroscience from the Icahn School of Medicine at Mount Sinai and an MS in Human-Centered Design & Engineering from the University of Washington, grounding my work at the intersection of health science, human behavior, and technology. My entrepreneurial experience further shapes a business-impact mindset, ensuring research efforts are tied to measurable outcomes and real product value.

Based in Mountain View, CA, I enjoy exploring new cultures through travel and food. Outside of work, you’ll often find me playing board games, staying active with racket sports and workouts, and diving into side projects and creative pursuits.

Driven by the intersection of health, design, and technology, I strive to build human-centered products that improve both digital experiences and overall well-being.